Pitney-bowes DM900 Manuel d'utilisateur Page 152
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10 • Troubleshooting
10-6 SV60861 Rev. F
Envelope Feeding Problems
Description Possible Causes Solution
More than one enve-
lope is feeding.
Too many envelopes are on the
fee
d deck; envelopes are not
stacked properly on the feed deck.
• Remove some of the envelope and test
with a smaller stack.
• Slant the envelopes slightly
to the left (shin-
gled).
• Put thinner envelopes on top of thicker
en
velopes in feeder.
Envelopes are too thick/thin for
feeder
adjustment, or thickness
adjustment knob is set improperly.
OR
Thickness adjustment knob is set
too wide
.
Adjust
the thickness adjustment k
nob to corre-
spond to the envelope thickness.
• For thicker pieces of mail (3/8” to 5/8”), or
ma
il containing several inserts, use the
thick mail setting. For most mail under 3/8",
use the normal mail settings.
• For large stacks of thin
mail, such as
single
inserts or post cards, the thin mail setting
may be needed for better performance. .
Backstop is too close and is forc-
ing mail into the feeder.
Readjust backstop and restack mail.
Normal Mail Setting
Thick Mail
Setting
Thin Mail
Setting
- DM Series 1
- Digital Mailing System 1
- Alerting Messages 4
- FCC Compliance 4
- FCC Compliance of Modem 5
- Table of Contents 7
- 1 • Read This First 11
- What’s in this 12
- Information 12
- What You Need 13
- U7P0 Power 15
- SV60861 Rev. F 17
- Introducing the 18
- DM Series™ 18
- Mailing System 18
- Features and 18
- Benefits 18
- U7P0 Power Stacker 19
- INVIEW™ Accounting 20
- Budget Manager 20
- Business Manager 20
- Parts of the 21
- Interior 23
- The IntelliLink® 24
- Control Center 24
- SV60861 Rev. F 2 - 9 25
- 2 - 10 SV60861 Rev. F 26
- 2 - 12 SV60861 Rev. F 28
- 3 • Mail in a Minute 29
- Preparing Your 30
- Running the 31
- Printing 32
- Postage Tapes 32
- 4 • Running Mail 33
- Applying 35
- Postage and 35
- Running Mail 35
- Determining 36
- Chart B - Postage Tape Mode 37
- Chart D - Permit Mail 37
- Preparing 38
- Your M ail 38
- About Running 38
- Tips on Feeding 40
- About Printing 41
- Selecting 42
- Mode and 42
- Mode Selection: 43
- Key in Postage 43
- WOW® - Weigh 43
- On-The-Way® 43
- Weigh First Piece 44
- Differential 44
- Weighing 44
- Manual Weight 45
- Attached Scale 46
- Attached Scale 46
- AutoTape 46
- Print Permit 47
- Seal Menu 47
- Time and Date 48
- Stamping 48
- Selecting or 49
- Deselecting 49
- Deselecting an 50
- Selecting ZIP 51
- Codes and Zones 51
- Selecting a 52
- Smart Class™ 52
- Electronic 55
- Services 55
- Services Before 56
- Printing Postage 56
- Services After 57
- SV60861 Rev. F 4-27 59
- SV60861 Rev. F 4-29 61
- Customer 63
- Reference 63
- Number (ERR) 63
- Off-Line 65
- Electronic Return 65
- Receipt (ERR) 65
- Adding More Postage 66
- Clearing the 67
- SV60861 Rev. F 5-5 73
- Setting Up a 74
- Supervisor 74
- Password 74
- Lock Code 74
- Setting Up 75
- Destination if New 77
- BMC Intra ZIP 77
- Confirm Svc 77
- Scale/Rates: 78
- Smart Classes 78
- SV60861 Rev. F 5-11 79
- Scales/Rates: 81
- Auto Rate Large 81
- Envelope 81
- 5-14 SV60861 Rev. F 82
- SV60861 Rev. F 5-15 83
- SV60861 Rev. F 5-17 85
- Configuring 86
- SV60861 Rev. F 5-19 87
- Defining 88
- Defining Custom 89
- Preset Values 89
- Store Advance 90
- Date in a Custom 90
- Editing Custom 91
- Viewing 91
- Renaming, or 91
- Deleting Presets 91
- Creating 92
- SV60861 Rev. F 5-25 93
- SV60861 Rev. F 5-27 95
- USB Ports 95
- Barcode 96
- Setting the 97
- Default Scan 97
- Adding Barcode 98
- Prefixes 98
- Combining 99
- Barcodes 99
- Setting 99
- Auto-Enter 99
- 5 • Mailing System Setup 100
- 6 • Adding Postage 101
- Connection 103
- Alternatives 103
- USPS Rekey 103
- Requirements 103
- USB Network Adapter 104
- 6-4 SV60861 Rev. F 104
- SV60861 Rev. F 6-7 107
- 7 • Standard Accounting 109
- Navigating 110
- Overview of 111
- Accounting 111
- Using the 111
- Account Setup 111
- Procedures 111
- Creating a New 113
- Subaccount or 113
- Subsubaccount 113
- Messages 113
- SV60861 Rev. F 7-7 115
- Transferring 117
- Account 119
- Structure and 119
- Hierarchy 119
- 8 • Reports 121
- Viewing a 122
- Printing a 122
- Single Account 123
- Multi-Account 124
- Summary 124
- External Printer 125
- Last Five Refills 126
- Confirmation 127
- Services Report 127
- (System Printer 127
- Required) 127
- System Set Up 129
- SV60861 Rev. F 8-11 131
- Description Effective 133
- 9 • Maintaining and Updating 135
- Items to Keep 136
- Cleaning the 136
- Exterior 136
- Maintenance 137
- E-Z Seal 138
- Sealing 138
- Solution 138
- Printer 139
- 9 - 6 SV60861 Rev. F 140
- Good Quality Test Pattern 140
- Poor Quality Test Pattern 140
- Replacing the 141
- Ink Cartridge 141
- Changing the 143
- Printhead 143
- Wiper Blade 145
- Assembly 145
- Performing 146
- Updates or 146
- Features 146
- 10 • Troubleshooting 147
- Ink Waste Tray 149
- Full Warning 149
- Envelope Sealing Problems 150
- Envelope Feeding Problems 152
- Tape Feeding Problems 154
- Weigh-On-The-Way® Problems 159
- Printing Problems 160
- Postage Refill Problems 162
- SV60861 Rev. F 10-17 163
- 11 • Supplies and Options 165
- Consumables You Can Order 166
- Services Labels 167
- Accessories 167
- You Can Order 167
- 12 • Specifications 169
- Equipment Specifications 170
- SV60861 Rev. F 12-3 171
- Accounting Features 172
- Mailing Materials 172
- SV60861 Rev. F 12-5 173
- 3.5 in. 173
- A • Glossary 175
- SV60861 Rev. F A - 3 177
- SV60861 Rev. F A - 5 179
- *sv60861revF* 186
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