Pitney Bowes ADDRESSRIGHT DA300 Manuel d'utilisateur

Pitney Bowes DA300 Operator Guide 1-3DA300 Printer - Overview • 1SystemRequirementsIn order to operate the DA300 with your computer, yoursystem must m

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-277. Language(continued)B. Inch / MillimeterThis option selects the printer Measureme

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-288. Envelope FeedDelay9. Auto EnvelopeEjectUse this option to automatically eject the

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-2910. ROM RevisionNumberThis option is extremely useful whenever it is neces-sary to v

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-30

DA300SpecificationsThis Appendix contains detailedhardware and material specifica-tions for the DA300 printer.In this chapter:Equipment Specifications

4 • Operating the PrinterAppendix B • SpecificationsB-2 DA300 Printer Operator GuidePhysical Dimensions14.7" high; 16.2" wide; 21.7" d

Operating the Printer • 4Appendix B • SpecificationsDA300 Printer Operator Guide B-3Pin Signal Direction Description1 Strobe In A low pulse greater th

4 • Operating the PrinterAppendix B • SpecificationsB-4 DA300 Printer Operator GuideFontsResident (Internal) Fonts• Courier, 4-30 pt. • OCR-A, 4-30 p

Operating the Printer • 4Appendix B • SpecificationsDA300 Printer Operator Guide B-5EquipmentSpecifications(continued)Barcode Printing TypesThe DA300

4 • Operating the PrinterAppendix B • SpecificationsB-6 DA300 Printer Operator GuideEquipmentSpecifications(continued)Effective Print AreaThe printab

1-4 Pitney Bowes DA300 Operator Guide1 • DA300 Printer - OverviewBefore You Call...Please see Chapter 6, Troubleshooting, for a descriptionof common p

Operating the Printer • 4Appendix B • SpecificationsDA300 Printer Operator Guide B-7Print Position AccuracyFor #10 envelope (Acclaim #10 WW Commercial

4 • Operating the PrinterAppendix B • SpecificationsB-8 DA300 Printer Operator GuideMaterialSpecificationsApproved MediaThe paper types listed below

Operating the Printer • 4Appendix B • SpecificationsDA300 Printer Operator Guide B-9Material NotesEnvelopes have a flap along the long edge and arepro

4 • Operating the PrinterAppendix B • SpecificationsB-10 DA300 Printer Operator GuideEnvelope SizesName Style Dimensions (Inch) Dimensions (Metric)He

Index

i-2 DA300 Printer Operator GuideIndexSymbols5- or 9-Digit On/Off A-14AAdding a Printer 4-2Address High 6-6Address LayoutSetting with Menu A-7Addre

DA300 Printer Operator Guide i-3IndexFont Menu A-11Font Size 3-2Fuzzy Printing 6-3GGet Addresses A-14Getting Help 1-4Glossy MaterialPrint Qualit

i-4 DA300 Printer Operator GuideIndexMenu Languages A-26Misfeeds 6-2Motor Problems 6-5Multifeed (Feeds Doubles) 6-2NNo Communications 6-4No Print

DA300 Printer Operator Guide i-5IndexSpecificationsAddress Recovery B-2Agency Approvals B-2Approved Media B-8Barcode Printing B-5Cartridge Fonts

i-6 DA300 Printer Operator GuideIndexThroughput B-6Top Cover 3-5Troubleshooting 6-1Address Printing is not Sharp 6-3Address Smudging 6-3Address t

Pitney Bowes DA300 Operator Guide 1-5DA300 Printer - Overview • 1By PhoneYou can order supplies for your DA300 printer directlythrough the Pitney Bowe

1-6 Pitney Bowes DA300 Operator Guide1 • DA300 Printer - Overview

Setting Up theDA300 PrinterThis chapter explains how tounpack, assemble and connectyour new printer.In this chapter:Unpacking the Printer ...

2-2 Pitney Bowes DA300 Operator Guide2 • Setting Up the DA300 PrinterUnpacking thePrinterAs you remove the DA300 contents from the box, checkthe parts

Pitney Bowes DA300 Operator Guide 2-3Setting Up the DA300 Printer • 2PackageContentsPackage Contents1. DA300 Printer2. Output Stacker3. Wire Frame (In

2-4 Pitney Bowes DA300 Operator Guide2 • Setting Up the DA300 PrinterThe assembled printer should look like the picture below.The parts you have to pu

Pitney Bowes DA300 Operator Guide 2-5Setting Up the DA300 Printer • 2Follow these guidelines and safety precautions whenselecting a location for your

2-6 Pitney Bowes DA300 Operator Guide2 • Setting Up the DA300 PrinterOnce you've placed the printer in a suitable location,assemble the printer c

Safety EN60950 (IEC950)This device passes conformity testing to standards for safety of electrical equipment (IECEE) CBscheme.Canadian Interference-Ca

Pitney Bowes DA300 Operator Guide 2-7Setting Up the DA300 Printer • 21. Attach the Material PropAssemblingthe DA300(continued)1. The material prop h

2-8 Pitney Bowes DA300 Operator Guide2 • Setting Up the DA300 Printer2. Attach the Wire Frame to the Printer.1. Hook the bottomedge of the wireframe u

Pitney Bowes DA300 Operator Guide 2-9Setting Up the DA300 Printer • 2Assemblingthe DA300(continued)3. Install the Sliding FenceThe DA300 has two fenc

2-10 Pitney Bowes DA300 Operator Guide2 • Setting Up the DA300 PrinterPrinted material is deposited in the output stacker tray.The tray can stack up t

Pitney Bowes DA300 Operator Guide 2-11Setting Up the DA300 Printer • 2Connectingthe DA300to YourComputer5. Connect the Printer CableUse either the a p

2-12 Pitney Bowes DA300 Operator Guide2 • Setting Up the DA300 Printer1. Connect the power cord to the printer at the inter-face panel, shown below.6.

Pitney Bowes DA300 Operator Guide 2-13Setting Up the DA300 Printer • 28. Install the Ink Jet CartridgeThe printer uses an Ink Jet Cartridge for printi

2-14 Pitney Bowes DA300 Operator Guide2 • Setting Up the DA300 PrinterRemoving the Ink Jet CartridgeWhen you need to remove or replace the ink jet car

DA300 BasicsIn this chapter you'll learn aboutkey features of the DA300 printerand how to adjust it to meet therequirements of your print jobs.In

3-2 DA300 Printer Operator Guide3 • DA300 BasicsThe DA300 has the following features:Speed (pieces per hour): 4,200 # 10 envelopes (based on3 line ad

DA300 Printer Operator Guide 3-3DA300 Basics • 3PrinterFeatures(continued)Material ThicknessThickness refers to the size of the material that is pro-c

3-4 DA300 Printer Operator Guide3 • DA300 Basics12345678111013 129Setting up a print job means adjusting the printer toaccommodate the width, height,

DA300 Printer Operator Guide 3-5DA300 Basics • 3Setting Up AJob(continued)3. Interface Panel (Not Shown)Located on the lower part of the rear cover, t

3-6 DA300 Printer Operator Guide3 • DA300 Basics1. Set the Separator GapWhenever you switch from one material type to another,you need to set the gap

DA300 Printer Operator Guide 3-7DA300 Basics • 3Setup Example Using #10 Envelopes:When you set the feed gap for a #10 envelope, the widthof the envelo

3-8 DA300 Printer Operator Guide3 • DA300 Basics2. Center the Wireform under the MaterialSetting Up AJob(continued)1. Place a sample piece of material

DA300 Printer Operator Guide 3-9DA300 Basics • 33. Set the Feed AngleSetting Up AJob(continued)The feed angle of the wireframe input stacker depends o

3-10 DA300 Printer Operator Guide3 • DA300 Basics4. Position the Feed FenceSetting Up AJob(continued)Your printer comes with two feed fences—a tall on

DA300 Printer Operator Guide 3-11DA300 Basics • 3Once your printer is set up, you can load material andmake a test print.To avoid misfeeds, follow the

3-12 DA300 Printer Operator Guide3 • DA300 BasicsSetting Up AJob(continued)6. Adjust the Position of the Material PropWith a stack of material loaded:

Table of ContentsiDA300 Printer Operator GuideChapter 1- DA300 OverviewWelcome to the DA300 ... 1-2Using

DA300 Printer Operator Guide 3-13DA300 Basics • 37. Adjust the Media Thickness LeverThe media thickness lever sets the distance between theprinthead a

3-14 DA300 Printer Operator Guide3 • DA300 BasicsAdjust the exit rollers so they overlap the left and rightedges of the material by 1/4". Slide t

DA300 Printer Operator Guide 3-15DA300 Basics • 31. Make sure material is loaded properly. (Or you canuse a single test piece if you'd like to c

3-16 DA300 Printer Operator Guide3 • DA300 Basics

Using the DA300With YourComputerThis chapter has instructions forinstalling and using the DA300printer driver from a computer. Italso briefly explains

4 • Using the DA300 With Your Computer4-2 DA300 Printer Operator GuideBefore you can use your printer with your computer, youmust install a printer dr

Using the DA300 With Your Computer • 4DA300 Printer Operator Guide 4-32. Click OK at the "ADDRESSRight Printing System"screen. An "Ins

4 • Using the DA300 With Your Computer4-4 DA300 Printer Operator Guide4. Click OK to accept the default destination directory.5. Click OK to accept th

Using the DA300 With Your Computer • 4DA300 Printer Operator Guide 4-56. The "Pitney Bowes Envelope Printer AcceleratorSetup" windows displ

4 • Using the DA300 With Your Computer4-6 DA300 Printer Operator Guide8. Click OK at the "Successful Configuration" screenthat acknowledges

DA300 Printer Operator GuideiiTable of ContentsChapter 3 - DA300 BasicsPrinter Features ...

Using the DA300 With Your Computer • 4DA300 Printer Operator Guide 4-7SelectingPrinterPropertiesThis section describes printer properties and use of

4 • Using the DA300 With Your Computer4-8 DA300 Printer Operator GuideUsing thePrinterPropertiesWindowSelectingPrinterProperties(continued)NOTE: An e

Using the DA300 With Your Computer • 4DA300 Printer Operator Guide 4-9Using thePrinterPropertiesWindow(continued)Use the Comment area to make a state

4 • Using the DA300 With Your Computer4-10 DA300 Printer Operator GuideUsing thePrinterPropertiesWindow(continued)Properties TabTo display the Sharing

Using the DA300 With Your Computer • 4DA300 Printer Operator Guide 4-11Using thePrinterPropertiesWindow(continued)Ports TabTo display the Port window

4 • Using the DA300 With Your Computer4-12 DA300 Printer Operator GuideUsing thePrinterPropertiesWindow(continued)Advanced TabTo display the Advanced

Using the DA300 With Your Computer • 4DA300 Printer Operator Guide 4-13Using thePrinterPropertiesWindow(continued)The name of the installed driver di

4 • Using the DA300 With Your Computer4-14 DA300 Printer Operator GuideUsing thePrinterPropertiesWindow(continued)Spooling and Printing OptionsSpoolin

Using the DA300 With Your Computer • 4DA300 Printer Operator Guide 4-15Using thePrinterPropertiesWindow(continued)Security TabTo display the Security

4 • Using the DA300 With Your Computer4-16 DA300 Printer Operator GuideUsing thePrinterPropertiesWindow(continued)Device Settings TabTo display the De

Table of ContentsiiiDA300 Printer Operator GuideAppendix A - Control Panel MenusUsing the Control Panel ...

Using the DA300 With Your Computer • 4DA300 Printer Operator Guide 4-17The following steps explain how to select the DA300printer from a Windows soft

4 • Using the DA300 With Your Computer4-18 DA300 Printer Operator GuideEnvelopeDesigner™PlusPitney Bowes Envelope DesignerTM Plus is an easy-to-use pr

PrinterMaintenanceThis chapter describes the main-tenance procedures you shouldperform on a regular basis tokeep your printer running trouble-free.In

5 • Printer Maintenance5-2 DA300 Printer Operator GuideThe Pitney Bowes DA300 Ink Jet Printer is designed fortrouble- free service with a minimal amou

Printer Maintenance • 5DA300 Printer Operator Guide 5-3If the right and left exit rollers are misaligned, that is,contact printed surfaces, they can

5 • Printer Maintenance5-4 DA300 Printer Operator Guide

TroubleshootingThis chapter lists some commonprinter problems and offers sug-gestions on how to fix them.In this chapter:Problems and Solutions ...

6-2 DA300 Printer Operator Guide6 • TroubleshootingProblems andSolutionsBefore calling our Customer Support Center or yourPitney Bowes Customer Servic

DA300 Printer Operator Guide 6-3Troubleshooting • 6Problem No PrintReason: Ink cartridge problem.Solution: Purge ink cartridge. Clean cartridge withso

6-4 DA300 Printer Operator Guide6 • TroubleshootingProblem Unwanted BoldingReason: Escape sequence turning on bold or boldselection in printer's

DA300 Printer Operator Guide 6-5Troubleshooting • 6Problem Barcode (Lower Right) is not PrintingReason: Barcode not enabledSolution: Turn barcode ON u

6-6 DA300 Printer Operator Guide6 • TroubleshootingBarcodeProblems(continued)OtherProblemsProblem Paper Out or Paper JamReason: Input area is empty.S

DA300 Printer Operator Guide 6-7Troubleshooting • 6OtherProblems(continued)Problem Shuttle JamReason: Envelope thickness lever is set too low formater

6-8 DA300 Printer Operator Guide6 • Troubleshooting

Using theControl PanelMenusThe control panel menus can beused to control how your printedmaterial looks. This chapterdescribes each menu and itsoption

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-2Use the buttons on the control panel to get to theprinter menus, define the print opti

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-3The DA300 has two menus, both displayed on the LCD:•The Main Menu controls how your pr

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-4Using theMenus(continued)To select an option:1. Press the On Line button until the LCD

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-5Using the MainMenuThe Main Menu options are:1. Address Layout2. Print Quality3. Font4.

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-6A. DISTANCE TO RIGHTB. DISTANCE TO BOTTOMC. LINE SPACINGD. ORIENTATIONE. ORIENTAT

The DA300Printer OverviewThe Pitney Bowes DA300 is aversatile, easy-to-use desktopprinter designed for addressingapplications.This chapter explains wh

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-71. Address LayoutUse the Address Layout option to set up the way anaddress appears on

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-81. Address Layout(continued)B. Distance to Bottom (Bottom Margin)Use this option to s

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-9To use the Address Layout option:1. Press the On Line button until the display readsOF

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-102. Print QualityUse the print quality option to select the resolution ofthe printed

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-113. Font SelectionThe DA300 has five available fonts (typefaces): Courier,Sans Serif

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-12To select the font options:1. Press the + or – buttons to scroll through the MainMenu

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-134. Barcode(continued)B. 5-Digit On / OffIf a 5-digit barcode is required, selecting

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-145. AddressRecoveryUse this option to direct the printer’s memory to goback a certain

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-157. Job Settings6. Clear CounterThe DA300 Printer can hold eight job presets inmemo

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-167. Job Settings(continued)To use this option to direct the printer to Load or Savethe

1-2 Pitney Bowes DA300 Operator Guide1 • DA300 Printer - OverviewUsing ThisGuideRefer to this guide for information about printer setup,operation and

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-17Using theSetup MenuTo access the Setup Menu, the printer must be OFFLINE. (The LCD d

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-18Setup Menu Menu OptionsA. SYMBOL SETB. INCH/MILLIMETERC. MENU LANGUAGEUsing theSet

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-192. Test Print HeadThe only time you need to turn this mode on is whenyou are using l

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-203. Purge PrintHeadThe purging process clears any clogged ink on the printnozzle. Ofte

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-21Use this option to set the number of lines in the ad-dress field.1. Press the + or –

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-225. Communications(continued)B. ParityParity determines the integrity of data that is

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-236. Hex Dump Mode The information provided here is for those of ourcustomers who are t

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-24EXAMPLE:The capital letter A is a HEX41. Find the letter A on theabove chart, and loo

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-256. Hex DumpMode (continued)This chart can be easily understood by memorizingfive HEX

Appendix A • Control Panel MenusDA300 Printer Operator Guide A-267. Language The DA300 has several language sets installed. Theoptions on the languag