Pitney-bowes DM575 Series Manuel d'utilisateur

DM525™ and DM575™ Series Digital Mailing SystemDM525™ Series Mailing SystemDM575™ Series Mailing SystemShown with Weigh-On-The-Way®Operator GuideUS E

6 • Adding Postage6-2 SV62201 Rev. CPostage By Phone® Meter Payment SystemPostage By Phone® Meter Payment System is a Pitney Bowes service that you us

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 6-3Connection Alternatives - ReviewYou can connect your mailing system

6 • Adding Postage6-4 SV62201 Rev. CManaging Your Postage FundsRefer to the appropriate section listed here for checking funds and account balances an

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 6-5Connecting Your Postage Meter to an Analog Phone LineIf you do not ha

6 • Adding Postage6-6 SV62201 Rev. CChecking Available Funds in Your Postage MeterIf you are not sure if you have enough money to run mail or print ta

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 6-7Adding PostageTo add postage from your Postage By Phone® System accou

6 • Adding Postage6-8 SV62201 Rev. CRecommended Funds ValuesWhen the Postage Pass - Automated Postage Refill capability is enabled, your mailing syste

7 • INVIEW™ AccountingSV62201 Rev. CContentsNavigating Hints... 7-2Ove

7 • INVIEW™ Accounting7-2 SV62201 Rev. CNavigating Hints• You can access all of the INVIEW™Accounting features by pressing the Accounts key on the Int

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 7-3Overview of AccountingThe information in this chapter describes how t

1 • Read This FirstSV62201 Rev. CContentsWhat’s in this Guide ... 1-2Other I

7 • INVIEW™ Accounting7-4 SV62201 Rev. CUsing the INVIEW™ Accounting Setup ProceduresThe following is a list of all the account setup procedures. For

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 7-5a. Type in the start date of your fiscal year.b. Press Enter to save

7 • INVIEW™ Accounting7-6 SV62201 Rev. CSetting Up a Global Surcharge or Discount When you select the surcharge method from the Set Up menu, you are s

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 7-7Selecting an Accounting TypeFollow the procedure below to select an a

7 • INVIEW™ Accounting7-8 SV62201 Rev. CTurning INVIEW™ Account Passwords On or OffBy turning passwords on, you can protect each account from unauth

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 7-9Autoclearing Job IDsYou can set up the system to automatically clear

7 • INVIEW™ Accounting7-10 SV62201 Rev. CSetting Up OperatorsThis section contains the basic instructions necessary to set up and main-tain operators

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 7-11Creating OperatorsFollow the steps below to create a new operator an

7 • INVIEW™ Accounting7-12 SV62201 Rev. CDeleting OperatorsIf there is transaction data associated with an operator and you delete the operator, the s

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 7-13Working with INVIEW™ AccountsThis section contains the basic instruc

1 • Read This First1 - 2 SV62201 Rev. CWhat’s in this GuideChapter 1 - Read this First contains important information about USPS requirements and equi

7 • INVIEW™ Accounting7-14 SV62201 Rev. CCreating an AccountFollow the steps below to create an account:1. Press the Accounts key.2. Press the right

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 7-15Viewing or Editing an AccountYou can view or edit the account name,

7 • INVIEW™ Accounting7-16 SV62201 Rev. CRunning MailThis section describes unique features available when running mail with INVIEW™ Accounting. Refer

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 7-17Selecting an Account in Seal Only ModeSeal Only Mode allows you to s

7 • INVIEW™ Accounting7-18 SV62201 Rev. CSelecting a Job IDThe Job ID field allows you to identify specific tasks within an account. Assigning a Job I

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 7-198. Select Weight to enter the weight of a piece of mail. Type in th

7 • INVIEW™ Accounting7-20 SV62201 Rev. CTransferring Transaction DataYou can use the transfer transaction data option to correct transactions that ha

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 7-21Setting the Condition for the Log Full WarningYou can set the “log f

7 • INVIEW™ Accounting7-22 SV62201 Rev. CPrinting Transaction ReceiptsThe Receipt Printing option allows you to select the action you want the system

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 7-23INVIEW™ Accounting ReportsThis section tells you how to view, print

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 1- 3What You Need to KnowSince your postage meter (Postal Security Devic

7 • INVIEW™ Accounting7-24 SV62201 Rev. CReport Printing QueueThe Report Print Queue will function with most reports, except for the Con-firmation Ser

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 7-25Using a Report Macro to Print ReportsYou can print report macros usi

7 • INVIEW™ Accounting7-26 SV62201 Rev. CCustom Reports You can design your own report formats using the Custom Reports Report Generation feature. Thi

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 7-27Creating a Custom ReportFollow the steps below to create a custom re

7 • INVIEW™ Accounting7-28 SV62201 Rev. CDeleting a Custom ReportFollow the steps below to delete a custom report from the system:1. Press the Reports

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 7-29Weight Break Account/Class ReportThe Weight Break Account/Class repo

7 • INVIEW™ Accounting7-30 SV62201 Rev. CWeight Break Job ID/Class ReportThe Weight Break Job ID/Class report contains a summary of the pieces and pos

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 7-31Quick Profile ReportThe Quick Profile report lists the summary of pi

7 • INVIEW™ Accounting7-32 SV62201 Rev. CAccount List ReportThe Account List report lists the accounts that have been defined in the system with speed

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 7-33Operator List ReportThe Operator List report lists the operators on

1 • Read This First1 - 4 SV62201 Rev. C• When removing jammed material, avoid using too much force to pre-vent personal injury and damaging equipment.

7 • INVIEW™ Accounting7-34 SV62201 Rev. CResync with Host PCIf you are using Business Manager accounting, the Resync with Host fea-ture removes transa

8 • ReportsSV62201 Rev. CIntroduction ... 8-2Viewing a Report..

8 • Reports8-2 SV62201 Rev. CIntroduction Creating a report is quick and easy on your mailing system. With the capa-bility to print out reports on rol

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 8-3 Report Print QueueThe Report Print Queue will function with most rep

8 • Reports8-4 SV62201 Rev. CMulti-Account Summary ReportInternal Printer VersionThe Multi-Account Summary supplies the total pieces and postage for a

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 8-5External Printer VersionThis version of the Multi-Account Summary can

8 • Reports8-6 SV62201 Rev. CLast Five Refills ReportThe Last Five Refills Report lists the last five refills for any enabled account and prints the i

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 8-7USPS Confirmation Services Report (System Printer Required)The Confir

8 • Reports8-8 SV62201 Rev. CAccount List Report (External Printer Required)The Account List Report lists the names and numbers of all accounts that a

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 8-9System Set Up ReportThe System Setup Report is an extensive report th

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 1- 5The IntelliLink® Control Center and its built-in postage meter (Post

8 • Reports8-10 SV62201 Rev. CError Report This feature may be offered as a standard or optional feature and is not available on all Pitney Bowes solu

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 8-11Job Report This feature may be offered as a standard or optional fea

8 • Reports8-12 SV62201 Rev. CData Capture Report (Non-US Use Only)The Data Capture Short Report provides information on the data that is transferred

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 8-13scroll through all the rate files loaded on the system.Last Rates Do

8 • Reports8-14 SV62201 Rev. C

9 • Maintaining and UpdatingSV62201 Rev. CContentsItems to Keep On Hand...9-2Clea

9 • Maintaining and Updating 9 - 2 SV62201 Rev. CItems to Keep On HandThe following is a list of items you should keep on hand:• Ink Cartridge• Tape R

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 9 - 3Tape is still on roll1. When you see the red stripe on the tape, go

9 • Maintaining and Updating 9 - 4 SV62201 Rev. C3. Drop the new tape in so that it feeds from the bottom of the roll to the right. The protective bac

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 9 - 52. Remove the cap from the bottle.3. Add enough E-Z Seal® to bring

1 • Read This First1 - 6 SV62201 Rev. CYour DM Series™ Digital Mailing System is designed to remain powered on at all times. This is necessary so that

9 • Maintaining and Updating 9 - 6 SV62201 Rev. CCleaning or Replacing the Moistener Brush1. Lift the feed cover. 2. Push down on the moistener brush

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 9 - 7Cleaning or Replacing the Wick1. Open the feed cover and lift the E

9 • Maintaining and Updating 9 - 8 SV62201 Rev. C5. Remove the wick, using the metal shield to gently pry it out of the moistener tank. 6. Drain the m

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 9 - 99. After cleaning the wick and tank, place the shield on the wick,

9 • Maintaining and Updating 9 - 10 SV62201 Rev. C12. Replace the E-Z Seal® Sealing Solution bottle. Gently tap the top of the solution bottle.Wait fo

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 9 - 11c. If the tank is still not filled to the correct level, remove th

9 • Maintaining and Updating 9 - 12 SV62201 Rev. CPrinting a Test PatternYou can print a test pattern to check the quality of the meter imprint withou

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 9 - 13Replacing the Ink Cartridge“Low Ink - Order Ink” appears on the In

9 • Maintaining and Updating 9 - 14 SV62201 Rev. C2. Push the tab on the front of the cartridge lid. Lift the lid up and push toward the back of the m

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 9 - 15Changing the PrintheadIf you have cleaned the printer nozzle and c

2 • Meet the DM525™ and DM575™ Series Digitial Mailing SystemSV62201 Rev. CContentsIntroducing the DM Series™ Mailing System...

9 • Maintaining and Updating 9 - 16 SV62201 Rev. C7. While continuing to press the printhead tab to the left, pull the assembly for-ward as shown here

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 9 - 1710. Grasp the printhead stand-off and lift the print-head up and o

9 • Maintaining and Updating 9 - 18 SV62201 Rev. CChanging the Wiper Blade AssemblyWhen you change the printhead, you must also replace the wiper blad

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 9 - 19Performing Updates or Adding FeaturesYour IntelliLink® Control C

9 • Maintaining and Updating 9 - 20 SV62201 Rev. C

10 • TroubleshootingSV62201 Rev. CHow to Troubleshoot your Mailing System... 10-2Ink Waste Full Tray Warning ...

10 • Troubleshooting10-2 SV62201 Rev. CHow to Troubleshoot your Mailing SystemThis chapter contains a list of problems you may encounter while using y

DM525™ and DM575™Series Digital Mailing System Operating GuideSV62201 Rev. C 10-3Envelope Sealing ProblemsDescription Possible Causes SolutionEnvelope

10 • Troubleshooting10-4 SV62201 Rev. CEnvelope Feeding ProblemsDescription Possible Causes SolutionMore than one enve-lope is feedingToo many envelop

DM525™ and DM575™Series Digital Mailing System Operating GuideSV62201 Rev. C 10-5Envelope(s) getting jammedTrying to feed presealed enve-lopes with t

2 • Meet the DM525™ and DM575™ Digital Series Mailing System 2 - 2 SV62201 Rev. CIntroducing the DM Series™ Mailing SystemThe DM Series™ Digitial Mai

10 • Troubleshooting10-6 SV62201 Rev. CEnvelope(s) getting jammed (continued)You are using envelopes that have dimensions that are outside the accepta

DM525™ and DM575™Series Digital Mailing System Operating GuideSV62201 Rev. C 10-7Envelope(s) getting jammed (continued)You are using envelopes that ha

10 • Troubleshooting10-8 SV62201 Rev. CTape Feeding ProblemsDescription Possible Causes SolutionTape jamming in the feederAdhesive is left on the lead

DM525™ and DM575™Series Digital Mailing System Operating GuideSV62201 Rev. C 10-9Meter imprint is out of alignmentEnvelope is skewing on the feed deck

10 • Troubleshooting10-10 SV62201 Rev. CPostage Refill ProblemsDescription Possible Causes SolutionRefill operation fails when IntelliLink® Control Ce

DM525™ and DM575™Series Digital Mailing System Operating GuideSV62201 Rev. C 10-11 Weighing ProblemsDescription Possible Causes SolutionWeight on inte

10 • Troubleshooting10-12 SV62201 Rev. CWeights on external scale are erratic or the scale does not return to zero (con-tinued)For MP Series External

11 • Supplies and OptionsSV62201 Rev. CContentsOrdering Supplies...11-2Ord

11 • Supplies and Options 11 - 2 SV62201 Rev. COrdering SuppliesYou can order supplies through the Pitney Bowes Supply Line™, or you can order from t

12 • SpecificationsSV62201 Rev. CContentsDimensions and Weight... 12-2Electrical and Operating Conditio

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201Rev. C 2 - 3Accounting and ReportingINVIEW™ AccountingThe INVIEW™ accounting an

12 • Specifications 12 - 2 SV62201 Rev. CSpecificationsDimensions and WeightElectrical and Operating ConditionsDimensions and Weigh: DM525™ DM575™Size

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 12 - 3Capacities and FeaturesDM525™ DM575™Feeder Type Automatic with des

12 • Specifications 12 - 4 SV62201 Rev. CAccounting FeaturesINVIEW™ Accounting Up to 50 accountsUp to 15 operators2 custom reports4,000 transactionsOp

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 12 - 5Mailing MaterialsEnvelope Dimensions (refer to the envelope measur

12 • Specifications 12 - 6 SV62201 Rev. C3 in. (76.2mm)1 in. (25.4 mm)MaximumMinimum13 in. (330 mm)10 in. (254 mm)3.0 in. (76 mm)

A • GlossarySV62201 Rev. CGlossary

A • Glossary A - 2 SV62201 Rev. CAccounting A feature of the mailing system that allows you to charge postage to individ-ual accounts.AccuTrac™ Mail A

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C A - 3Delivery Confirmation Delivery Confirmation is a service offered by

A • Glossary A - 4 SV62201 Rev. CLock Code A code that locks the mailing system with a four digit password preventing unauthorized use of your meter.L

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C A - 5Return Receipts A return receipt for Certified Mail serves as a leg

2 • Meet the DM525™ and DM575™ Digital Series Mailing System 2 - 4 SV62201 Rev. CParts of the Mailing SystemThis section describes the parts of your D

A • Glossary A - 6 SV62201 Rev. CZIP+4 Code A 9-digit numeric code incorporating the original 5-digit ZIP Code, a hyphen, and 4 additional digits. The

IndexAAC adapterconnector location 2-15, 6-5Accessoriesdescription 2-5ordering 2-5, 11-2Account speed code list report 7-32Accounting and Reporting 2-

Indexdescription and location 2-12Custom presets keyhow to define preset values 5-24, 5-26DDateadvancing the date 5-5changing postage date 4-33selecti

IndexLanguageoptions 5-4select 5-4Loading a tape roll 9-2Lock buttondescription and location 2-12Low Funds Value 6-7, 6-8Low funds warningdescription

IndexPostage meteradding funds 6-7automatically adding funds 6-7description 2-2USPS inspections 6-2Postage modesattached scale 4-5attached scale - aut

IndexStackerdefinition 2-6Standby mode 5-20Suppliesordering 11-2Surchargesbatch 7-17global 7-6per piece 7-6per transaction 7-6per transaction percenta

Index

1 Elmcroft RoadStamford, Connecticut 06926-0700www.pb.comFor Service or SuppliesPB Form SV62201 Rev. C 6/09©2009 Pitney Bowes Inc.All Rights Reserve

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201Rev. C 2 - 5The DM525™ and DM575™ Series Digital Mailing System14259876111213103

2 • Meet the DM525™ and DM575™ Digital Series Mailing System 2 - 6 SV62201 Rev. CConnectors on the Back of the Mailing System BaseUSB Ports - Four USB

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201Rev. C 2 - 7Mailing System InteriorInterior of the Mailing System (Under the Fro

2 • Meet the DM525™ and DM575™ Digital Series Mailing System 2 - 8 SV62201 Rev. CInterior of the Mailing System with Optional WOW® (Under the WOW® Co

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201Rev. C 2 - 9The IntelliLink® Control CenterThis section describes all of the fun

2 • Meet the DM525™ and DM575™ Digital Series Mailing System 2 - 10 SV62201 Rev. CStart Key - Begins processing mail with the options you have selecte

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201Rev. C 2 - 11The Main ScreenThe content of the main screen depends upon the curr

2 • Meet the DM525™ and DM575™ Digital Series Mailing System 2 - 12 SV62201 Rev. CConnectors on the Back of the IntelliLink® Control Center• Analog Ph

3 • Mail in a MinuteSV62201 Rev. CContentsMail in a Minute... 3-2Prep

SV62201 Rev. C ©2009 Pitney Bowes Inc.All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval

3 • Mail in a Minute3-2 SV62201 Rev. CMail in a Minute This chapter explains how to use the “Key In Postage” mode. It’s the quick-est and easiest way

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 3-34. Place the stack of mail on the feed deck shown in the picture belo

3 • Mail in a Minute3-4 SV62201 Rev. CPrinting Postage TapesPrint postage tapes for:• Packages• Onion skin/airmail type envelopes• Tyvek® envelopes•

4 • Running MailSV62201 Rev. C Navigating Hints... 4-2Applying Postage

4 • Running Mail4-2 SV62201 Rev. CNavigating Hints• The maximum number of options displayed is 5. To view more options, press the down arrow key. • Yo

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 4-3Applying Postage and Running MailTo apply postage and run mail on the

4 • Running Mail4-4 SV62201 Rev. CDetermining the Correct Postage ModeFeeding Mail or Printing Tape?1. If your mail requires no application of postage

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 4-5Chart B - Postage Tape ModeIf: Then use this mode:You know the amount

4 • Running Mail4-6 SV62201 Rev. CPreparing Your MailIf you intend to run pieces of mail through your system, read About Run-ning Mail below. If you

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 4-75. Adjust the thickness adjustment knob to adjust for envelope thickn

Alerting MessagesVarious messages are used throughout this guide to alert you to potentially hazardous or error caus-ing conditions. These messages ar

4 • Running Mail4-8 SV62201 Rev. CTips on Feeding Mail• Presealed Envelopes: If you are using presealed envelopes, make sure you press the Seal key o

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 4-9About Printing Postage TapesPrint postage tapes for:• Packages• Onion

4 • Running Mail4-10 SV62201 Rev. CSelecting the Postage Mode and Running the MailOnce you decide the appropriate mode for running your mail job, you

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 4-11Mode Selection: Key in PostageUse this mode if you know what the cor

4 • Running Mail4-12 SV62201 Rev. CMode Selection: Weigh First PieceThis feature is available only on systems that have the optional Weigh-On-The-Wa

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 4-136. Place the mail on the scale.• If you have previously selected a c

4 • Running Mail4-14 SV62201 Rev. CMode Selection: Attached ScaleUse this option If the AutoScale feature is set to Off see Set Up Scales/Rates: Auto

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 4-15Mode Selection: Time and Date StampingTime Date Stamping mode allow

4 • Running Mail4-16 SV62201 Rev. CSelecting or Deselecting an AccountIf you use Accounting, you must select an account. If you are using Budget Manag

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 4-17Selecting an Account by NameThe account name search allows you to ty

FCC Compliance of ModemThis equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of the IntelliLi

4 • Running Mail4-18 SV62201 Rev. CSelecting the Class, Carrier, Special Services or OptionsEach carrier has its own set of classes and each class has

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 4-19Selecting a CountryIf your class requires you to select another coun

4 • Running Mail4-20 SV62201 Rev. CSelecting the Meter Stamp OptionsThe Meter Stamp Options selection allows you to change the elements printed on you

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 4-21Meter Stamp Options: InscriptionYou can have a variety of inscripti

4 • Running Mail4-22 SV62201 Rev. CUsing Electronic Confirmation ServicesThe United States Post Office (USPS) provides three types of confirmation ser

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 4-23Adding Services or Making Changes• If you already have postage on th

4 • Running Mail4-24 SV62201 Rev. C12. Press the Enter key. The “Enter another package?” screen appears. Follow the screen prompts to process more pie

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 4-25Editing, Deleting or Sending Confirmation Services RecordsThis proce

4 • Running Mail4-26 SV62201 Rev. CInstallation/Setup1. Verify that services are enabled:a. Press Existing Features.b. Press Confirmation Services.c.

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 4-27Setup Options1. Press the Menu button.2. Select Confirmation Service

4 • Running Mail4-28 SV62201 Rev. C5. Enter the USPS tracking barcode number.6. Apply the barcode:a. Apply the 22-digit barcode label to your mail pie

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 4-29Using ERR with a Customer Reference NumberThe Pitney Bowes solution

4 • Running Mail4-30 SV62201 Rev. Cb. Press Enter. (This step is not required if the system is set to auto-enter.7. Enter the customer reference numbe

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 4-31Adding Postage or Changing the DateIf you do not have the correct po

4 • Running Mail4-32 SV62201 Rev. CTo change the date:1. If you are printing the date correction on an envelope and if the enve-lope is sealed, press

5 • Mailing System SetupSV62201 Rev. CContentsNavigating Hints... 5-2O

5 • Mailing System Setup5-2 SV62201 Rev. CNavigating Hints• The maximum number of options displayed is 5. To view more options, press the down arrow k

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 5-3Overview of Mailing System Set UpFollow the other procedures listed h

5 • Mailing System Setup5-4 SV62201 Rev. CSetting the Display LanguageDepending on the model of your mailing system, you may be able to set the displa

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 5-5Setting the Date and Time of DayIf your mail is picked up at a certai

Table of ContentsSV62201 Rev. CPitney Bowes Contact ListChapter 1 - Read this FirstChapter 2 - Meet the DM Series™ Digital Mailing SystemChapter 3 - M

5 • Mailing System Setup5-6 SV62201 Rev. CSetting Up a Supervisor PasswordYou can limit access to the following operations by creating a supervisor pa

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 5-7Setting Up the Scale and Selecting RatesYou can use this section to

5 • Mailing System Setup5-8 SV62201 Rev. CScale/Rates:WOW® Weight LimitYou can set the WOW® weight limit to prevent the system from printing postage

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 5-9Scale/Rates: Diff Weigh Trip WeightUse this option to set the minimu

5 • Mailing System Setup5-10 SV62201 Rev. CScale/Rates: Destination if New PieceUse this option to set the system to clear the destination ZIP or Zon

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 5-11Scale/Rates: BMC Intra ZIPUse this option to edit a group of predef

5 • Mailing System Setup5-12 SV62201 Rev. CScale/Rates: Confirm Svc Barcode PromptThis feature may be offered as a standard or optional feature and i

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 5-13b. To set the first weight break, use the numeric keys and enter 0 f

5 • Mailing System Setup5-14 SV62201 Rev. Ce. The Select Auto Ad/Inscriptions screen appears: • To add an ad, select Ads/Messages. Scroll through the

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 5-15Modifying a Smart Class™ with an Auto Inscription 1. Press the Menu

5 • Mailing System Setup5-16 SV62201 Rev. CSetting Up Postage By Phone® Meter Payment SystemThis section describes how to set up Post-age By Phone® M

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 5-17Phone/Network Set Up: Secondary PB #This feature may be offered as

5 • Mailing System Setup5-18 SV62201 Rev. CPhone/Network Set Up: Use LAN Firewall SettingsThis option allows you to modify individual LAN firewall se

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 5-19Phone/Network Set Up: Remote PC RefillThis option is available onl

5 • Mailing System Setup5-20 SV62201 Rev. CConfiguring System TimeoutsThis section describes how to set various system timeouts for your mailing syste

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 5-21Timeouts: Normal Preset TimerThe normal preset timer option allows

5 • Mailing System Setup5-22 SV62201 Rev. CTimeouts: Transaction Timeout This option is available only if your mailing machine is connected to the Ac

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 5-23Defining Normal Preset ValuesWhen defining the normal preset values,

5 • Mailing System Setup5-24 SV62201 Rev. CDefining Custom Preset ValuesWhen creating a custom preset, the mailing system will prompt you to select a

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 5-25Store Advance Date in a Custom Preset This feature may be offered as

Pitney Bowes Contact Information ListPB Web Sites • For frequently asked questions, go to:http://www.pb.com• To place requests for service or training

5 • Mailing System Setup5-26 SV62201 Rev. CEditing Custom Preset ValuesTo edit an existing custom preset, you define its new values and then over-writ

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 5-27Creating Custom MessagesCustom Messaging enables you to enter text a

5 • Mailing System Setup5-28 SV62201 Rev. CPostal Rules and GuidanceCreating a Custom Message for the First Time1. Press the Menu key. 2. Select Set U

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 5-29Editing a Custom Message1. Press the Menu key. 2. Select Meter Stamp

5 • Mailing System Setup5-30 SV62201 Rev. CTaking the Meter Out of ServiceCall your Pitney Bowes representative if you need to return the postage mete

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 5-31Configuring the Optional Barcode ScannerIf you have a barcode scanne

5 • Mailing System Setup5-32 SV62201 Rev. CSetting the Default Scan TypeIf you are using an accounting system on your mailing system you can set up th

DM525™ and DM575™ Series Digital Mailing System Operating GuideSV62201 Rev. C 5-33Adding Barcode PrefixesIf you are going to scan multiple fields, you

5 • Mailing System Setup5-34 SV62201 Rev. CCombining BarcodesIf you need to combine multiple barcode scans into a single barcode, use this setup optio

6 • Adding PostageSV62201 Rev. CPostage By Phone® Meter Payment System .......... 6-2Your Postage Meter ......